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Facebook Messenger Not Showing

Last Updated: Aug 24, 2016 12:45AM EDT
With Shopify's addition of the Facebook messenger a minor code change will be needed to enable this within your store and make it visible.

For all themes go to your Shopify admin and click on: Themes > Customize theme Theme options > Edit HTML / CSS

On the Following page click on the Assets folder and choose: Stylesheet.css.liquid
If you are using a Mac Hold CMD + F
If you are using a PC Hold CTRL + F

This will bring up a search field where you will enter:
.fb_iframe_widget​

This will automatically take you to this piece of code.

/* To fill the container and nothing else */
.fb_iframe_widget, .fb_iframe_widget span, .fb_iframe_widget span iframe[style] {
  width: 100% !important;
}

Just above that you will also see:

#fb-root { display: none; }
Delete both of these and click save:

Once that has been removed this will allow the Messenger chat button to appear on your website.

Get help

Note We can not offer individual theme modifications, however are happy to advise on the best Shopify resources and finding developers to work on your theme.
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