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My Instagram feed stopped working

Last Updated: Aug 25, 2016 11:26PM EDT
If your Instagram feed has stopped displaying images there are a few simple steps to take in order to restore that.
  1. In your Shopify admin click on: Online store > Themes > Customize theme
  2. On the next page open the section named: Home page
  3. Make sure that you have Instagram selected as one of the visible options here.
  4. Now open the section named: Home page - Instagram feed
  5. Ensure that the User ID field and Access Tokens are filled.
    * The User ID is not the user name of your Instagram account this will be the first 8-10 digits of your access token that appear before the "."
  6. If both are filled correctly then you will need to generate a new Access Token to do that open the following link: http://www.shopifythemes.net/pages/instagram 
  7. Click on the button to generate a new Access token and replace this within your theme. This will restore the Instagram feed

Get help

Note We can not offer individual theme modifications, however are happy to advise on the best Shopify resources and finding developers to work on your theme.
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  • Support Hours:
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    Monday - Friday

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