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Instagram feed layout issues

Last Updated: Sep 11, 2017 12:47PM EDT
On August 30th 2017 we were made aware of some issues with the Instagram images appearing out of proportion and alignment across all themes and theme versions.

This issue is not limited to our themes alone and is a new widespread problem for all Instagram feeds used throughout the web. It appears to be a bug within Instagram API following a change within their own software to include a mixture of both horizontal and vertical images within a multiple image post.

We expect this to be resolved quickly and are awaiting feedback from them at this time.

What can I do?
The best practice is to use images that are the same aspect ratio when publishing on Instagram, this will ensure that you never see issues with your feed images.

If you can not avoid using different sized images we recommend temporarily disabling your Instagram feed using your theme options and re-enabling that when Instagram have fixed the issue.

To get email updates as we hear more information add your email address to this form.


 

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Note We can not offer individual theme modifications, however are happy to advise on the best Shopify resources and finding developers to work on your theme.
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